STAINLESS STEEL: If your order is placed Monday through Friday before 1 P.M. PST, it will ship the same day! Any orders placed after 1 P.M. PST will ship the next business day (Monday through Friday).

PRECIOUS METALS:Due to the custom made nature of these pieces - and the strict quality control process each item endures before it leaves our warehouse, it will ship in approx 2-4 weeks. Please keep in mind that if your order has a Stainless Steel or Pin/Patch itemanda Precious Metals item, your entire order will not ship until the Precious Metals item is ready. You may need to place a separate order for the IN-STOCK item if it is needed sooner.

PRE ORDER:The item’s description lists an estimated shipping date. Please keep in mind that if your order has an IN-STOCK itemanda PRE-ORDER item, the entire order will not ship until the PRE-ORDER item is ready. You may need to place a separate order for the IN-STOCK item if it is needed sooner.

You will receive a shipment confirmation email once your order has shipped with tracking information. Please allow 24 to 48 hours for tracking info to update.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real-time.

Yes, we ship worldwide. International shipping costs vary based on location, and customs duties or taxes are the buyer's responsibility.

See details about our return policy here.

We accept returns of unused and undamaged items according to our returns policy.

Precious Metals and sale items are not eligible for return.

For more information about returns and exchanges please visit our Returns Policy Page.

No. Only one discount code can be used per order and cannot be combined with other promotions.

We offer a detailed sizing guide to help you find your perfect fit. If you’re unsure about your size, please consult our Size Guide FAQ or reach out for assistance.

We recommend avoiding water, chemicals, and excessive force. Store your pieces in a cool, dry place when not in use, and clean with a soft polishing cloth to maintain shine.

Our jewelry is crafted using high-quality materials including .925 sterling silver, vermeil (24k gold plating), stainless steel, and precious gemstones. Each piece is designed to reflect our unique inspirations from rock, sci-fi, and pop culture.

The difference lies in the materials used. Our higher-priced pieces are crafted from precious metals like .925 sterling silver or vermeil (24k gold plating), offering a luxurious finish and lasting quality. The more affordable options are made from durable, high-quality stainless steel. Stainless steel is resistant to tarnishing and scratches, making it a great everyday option, while precious metals offer a more elevated look and feel.

Yes, we do! Han Cholo specializes in creating custom jewelry pieces for private labels, collaborations, and special projects. From unique designs to large orders, we’re here to help bring your vision to life. If you’re interested in a custom order, please reach out to our team at shop@hancholo.com to discuss your ideas and get a quote.

Han Cholo is proudly based in Los Angeles, California, where we draw inspiration from the city's rock, sci-fi, and street culture to create each piece.

If you have any questions or need help with your order, you can reach out through our customer service page here.